The Gong Museum & Heritage Park (“the Museum,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website (www.gongmuseum.com), make a donation, book a visit, register as a volunteer, or interact with us in any way.
This policy is prepared in line with the Nigeria Data Protection Act, 2023 (NDPA) and other applicable data protection laws.
1. Information We Collect
We may collect the following types of information:
- Personal identification details such as your name, email address, phone number, city, and country, provided through our contact, booking, volunteer, or membership forms.
- Donation and payment details when you support the Museum financially, processed securely through our payment partners.
- Technical information such as your IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools.
- Any other information you voluntarily provide when you communicate with us.
2. How We Use Your Information
We use the information we collect to:
- Process your bookings, donations, volunteer applications, and membership requests.
- Respond to your inquiries and provide customer support.
- Send you newsletters, event updates, and information about the Museum, where you have agreed to receive them.
- Improve our website, services, and visitor experience.
- Comply with legal and regulatory obligations.
3. How We Protect Your Information
We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. While we take reasonable steps to secure your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data only with trusted service providers who help us operate the website and process payments, or where required by law. These parties are obligated to keep your information confidential.
5. Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. You may disable cookies through your browser settings, although some features of the website may not function properly as a result.
6. Your Rights
Under applicable data protection law, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, and withdraw your consent to marketing communications at any time. To exercise any of these rights, please contact us using the details below.
7. Retention of Data
We retain your personal information only for as long as necessary to fulfil the purposes set out in this policy, or as required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
The Gong Museum & Heritage Park, Ndiakeme Uno, Arondizuogu, Ideato North LGA, Imo State, Nigeria.
Email: thegong@yahoo.com | Phone: +234 805 1090 050, +234 701 669 3333